- We have a design setup fee of R250.00 which is included in the quote. This is for a sample and covers the design side of the invite/stationery.
- We are responsible for any printing mistake, if made in the final cards, after your approval of proofs. We produce exactly the same format which is on the last version of proofs finalized by you. Proof approval is the sole responsibility of the customer. However, there might be a difference in the shade/ colour of the ink, as the printing is a manual process. We try to give the exact colour shade but the as the mixing of colours is manual, so there could be a possibility of very slight colour difference, as compared to the images on the computer.
- Our paper suppliers also change their stock all the time and some papers will be unavailable, if that is the case, I do tell the client before hand and try locate something similar.
- Any changes made in the cards regarding paper material, design or size, as instructed by the customer, and are deviated from the original design, will be chargeable. Any change in the price of the cards, will be informed by us while working on proofs. The price change will depend on the type of customization you are looking for.
- As to maintain originality on all our invites and stationery, there will be a sticker or printed logo for Golda Publishing and contact number, this is usually at the back of the envelope. In case the customer does not want the sticker/logo print, they can ask for its removal as well, while making the order or any time in the process.